Caroline Bartle – Managing Director

Caroline has worked in the health and social care sector for 23 years, qualifying as a social worker she worked across a range of services; hospital, rehab, and community working mainly with older people experiencing mental health problems.

After completing a social work degree Caroline continued her studies and graduated two further times, obtaining a MBA ( knowledge management) and Post Graduate Diploma in Dementia studies. Qualified also as a tutor and assessor Caroline continued to develop her career in learning and development and has been involved in numerous consultancy projects developing learning pathways within organisations, and supporting organisation to identify ROI from training.

Caroline is a published author in the area of dementia care training and education and now delivers her workshops to an international arena. Her specialist areas of training are leadership in dementia, positive interventions and dementia environment.

Caroline has been involved in numerous education projects from the ground up, and has developed and championed a number of knowledge management projects in the health and social care sector.

Caroline is committed to driving rehabilitative approaches to dementia care and recognises that creating new knowledge in organisations helps to protect the bottom line as well as achieve better outcomes for all.


Trish O’Hara – Lead Trainer

Trish has worked within the Health and Social Care Sector for 32 years – Gaining care experience as a ‘home help’, support worker in learning disabilities, mental health and physical disabilities.

Trish went on to manage residential and day services in London following her qualification in Advanced Management in Social Care in 1991. In 1998, Trish became a full time trainer in social care and delivering courses for support staff and management, such as, safeguarding, MCA, DOLs, working with challenge, communication, autism, positive risk, learning disabilities and dementia, effective management, supervision and train the trainer workshops, and various other workshops across the sector. Trish continues as a practitioner, providing client workshops for people with learning disabilities, mental health and older people.. Trish is a qualified Assessor to Level 5 and continues to promote best practice. Trish is a qualified Broker with the National Brokerage Network.

Trish has a passion for rights and the importance of inclusion and self directed support. It is vital to challenge the tradition of care and ensure individuals are at the centre of their decision making with positive risk taking as a focus to empowerment.


Helen Behrens – Trainer

Helen is a registered nurse who has worked with older people in a variety of clinical settings for over 30 years. To increase her understanding of dementia, particularly of person centred care, she undertook and achieved the BSc in Dementia Studies at Bradford University in 2009. 

Over the past 20 years she has worked in a variety of educational organisations, including the Alzheimer’s Society, with the responsibility of developing and delivering a wide range of courses covering all aspects of health and social care: she is involved with Health and Social Care Diplomas level 2 and 3 Care and short accredited programmes, including the role of the lead Internal Verifier.

Helen believes that the quality of care can be improved by equipping staff with effective knowledge and skills. She has worked substantively in acute settings to improve the quality of care for people with dementia and has a vast subject knowledge in this area. Helen has developed and delivered a cascade training programme for qualified staff which is currently in its sixth year.

In partnership with 3SpiritUK and HCPA, Helen has contributed to the East and North Hertfordshire Clinical Commissioning Group Vanguard which focuses on enhancing the skills and confidence of care home staff through a package of education and training.

Helen, in partnership with us, has co-developed and delivered an extensive dementia care programme for Herts CC: one of the most comprehensive programmes in the country.

Helen was an informal carer for 8 years, for a close family member who had the Alzheimer’s disease, and so does have an understanding of the experiences from the perspective of an informal carer, not just a professional.

Helen is a member of the Nursing and Midwifery Council, Royal College of Nursing and Education and Training Foundation.


Neil Bitting – Trainer

Neil is a highly experienced tutor who delivers a wide range of Health & Safety courses including First Aid, Health & Safety, Fire Safety, Infection Control, Moving & Handling, Medication and Safeguarding. These courses are delivered in the Health & Social Care sector, EYFS (Early Years Foundation Stage) and to commercial and sports organisations.

Neil is also a qualified Sports Therapist and spent 6 years at the Cambridge United Football Club as a Head Youth Therapist dealing with a wide range of acute and chronic injuries in children aged 6 – 16.

During his two years as a Lecturer in Sports Injuries at the North Hertfordshire College he provided sports injury consultancy to the Watford FC Academy scheme and to the Queens School in Bushey.

Neil is a licensed medical tutor for the Football Association.

In 2017 Neil successfully completed the Level 3 FREC (First Response Emergency Care) qualification and the FA (For All) Level 4 Trauma qualification.

He has provided physio support for FA (For All) National courses with professional and semi – professional participants.

Neil is a corporate member of the Association of First Aiders, the British Safety Council and the National Association for Safety & Health in Care (NASHiCS). He is registered with CIEH (Chartered Institute of Environmental Health), QualSafe, HABC and FAA Awards for delivery of Level 2 & 3 courses.

His courses are informal and relaxed which allows participants to fully engage with the topic and have an effective learning experience.

Jenny Stanley – Trainer

Jenny entered the social care field in 1991 as a Student Nurse in Harold Wood, Essex.  She chose to specialise in the field of Learning Disabilities but took a career break during her final year to start a family.

Following Jenny’s return to work, she remained in the field of Learning Disabilities and focused on working with individuals who have profound, multiple and sensory disabilities. Jenny then went on to take a more senior management role in 2000, which allowed her to gain new experiences and develop her knowledge of people and resource management. At a later stage of her life, Jenny undertook developmental work at a senior level, enabling her to gain invaluable experience in all aspects of project management.

As an individual, Jenny always rises to challenges and is naturally self-motivated and pro-active. She is a people person and enjoys working with others, particularly when guiding the learning of junior staff. She is also a very thorough person who has a proven track record of both crisis management and on-going management of care services.

Jenny has taken a particular interest in Autism over the last 17 years, which helped her learn about all aspects of Autism and led her into developing and teaching a range of bespoke Autism training courses that she has delivered in a variety of settings. Within the field of Autism, Jenny has a specific interest in sensory difference. As part of her career, Jenny led the development of a sensory integration team and created individual sensory activity plans based on the principles of sensory diet. She also designed and delivered several training packages in other areas of care such as the LD and SPLD fields in addition to a range of management-based courses.

Linda Miller – Trainer

Linda has worked within the Health and Social Care Sector for 34 years – Specialising in learning disabilities, working with challenge and physical disabilities.

Linda progressed to managing children and adult services within the NHS, working in respite, medium and long term care. Linda worked as a resettlement officer, devising individual packages of care for people with a range of needs.

Linda started delivering training with the NHS, for her staff members, progressing onto a full time training roles across various subjects within the NHS, from clinical care to conflict management.

Linda has had a passion for learning disabilities and has been sole the carer for her sister for 25 years, and therefore brings this perspective also to her training.

Stanislaw Leszko – Trainer

Stan started his career in Poland in the field of physiotherapy where he completed a five year course. Here he gained a good knowledge of anatomy and physiology, which underpins his training delivery. Over the last seven years Stan has delivered over 300 moving and positioning courses across the sector. During this time he has gained a range of relevant qualifications in People Handling and Risk assessment, as well as PTLLS (teaching).

Stan also still practices in the area within older people services and is able to use a range of examples from his current practice to illustrate points. Stan’s delivery has evolved to having a strong focus on linking theoretical and practical delivery. Stan courses are relevant, engaging and fun.