Meet The 3SpiritUK Team
We are a dedicated, passionate group of allied professionals from a range of backgrounds: occupational therapy, social work, nursing. We share our expertise to develop integrated resources that work across a spectrum of roles. We are very passionate about what we do and the people we help. If you are interested in becoming a team member, find out more here…
Caroline has worked in the health and social care sector for 30 years, initially qualifying as a social worker. A few years later, she developed interests in learning and development, particularly its application within a ‘social enterprise’ model. Through this work it has become important to her to exploit the knowledge developed through her work for the benefit of the wider community and to advocate and elevate the voice of front-line care.
Caroline has been involved in supporting many organisations and local authorities to develop high impact learning programmes that utilise prevention strategies. The focus of her work has been to bring together the right skills and talents from a broad range of stakeholders to develop programmes which support the social care sector to reduce costs, alleviate pressures on resources whilst improving quality of life. An overriding focus in the delivery of the programmes is to inspire people to engage in the joys of the work.
Caroline has worked internationally in the development of dementia care programmes. Her specialist area of training is dementia care. In her professional practice, Caroline is committed to driving inclusive, rehabilitative approaches to dementia care. Caroline is now working towards a doctorate, exploring how we can improve impact of learning interventions in health and social care.
“I really enjoy my work and do get a lot from collaborating with others. I have put this passion into developing a social enterprise that now has a whole greater than its parts.”
You can email Caroline directly at: firstname.lastname@example.org
Training & Engagement Manager
Holly is an experienced Co-ordinator and provides the first point of contact for clients enlisting our services. Highly organised, she will discuss your requirements with you and ensure that the booking process, through to delivery, runs smoothly.
At 3SpiritUK we aim to closely match the requirements of our clients with the diverse and extensive expertise of our Associates. Holly will ensure that the most appropriate Associate is enlisted within your service to maximise the learning opportunities for your staff.
Holly oversees our training portfolio and works with our clients to bespoke courses in order to meet client business needs as well as those of the learners and service users that you support. Holly can assist you to implement a training plan, whilst ensuring that all possible funding opportunities are accessed.
Holly is also responsible for monitoring and assessing the quality and consistency of our training to ensure that our learners receive the highest quality teaching and learning experience. By managing post course feedback, carrying our regular quality assessment observations of our Associates, and administering client satisfaction surveys, Holly ensures that we meet, and hopefully exceed expectations.
If you have any questions regarding our services, please contact Holly and she will be more than happy to assist you, or direct your enquiry to the appropriate member of our team.
You can email Holly directly at: email@example.com
Business Development Lead
Jenny has worked in the Health & Social Care field for 28 years. She is an experienced Manager of community-based services, specialising in the field of Learning Disability and Autism.
Jenny has worked as Registered Manager, Senior Manager and Area Manager for a variety of providers and has a proven track record of both crisis management and quality and compliance management of care services.
Jenny works with services to identify training needs, create development plans and implement training packages that are bespoke to the specific needs of the service. In addition to this, Jenny is both a trainer and assessor, supporting candidates through the level 5 qualifications process.
Jenny has taken a particular interest in Autism over the last 17 years, which helped her learn about all aspects of Autism and led her into developing and teaching a range of bespoke Autism training courses that she has delivered in a variety of settings. Within the field of Autism, Jenny has a specific interest in sensory difference. As part of her career, Jenny led the development of a sensory integration team and created individual sensory activity plans based on the principles of sensory diet. She also designed and delivered several training packages in other areas of care such as the LD and SPLD fields in addition to a range of management-based courses.
You can email Jenny directly at: firstname.lastname@example.org
Digital Learning Lead
Main is one of our international colleagues, who freshly graduated from the University of Hertfordshire with a BA in Business and Finance and an LLM in Finance and Banking Law. Main joined us on a Digital Marketing internship programme in 2018 and now works as our Digital Learning Lead.
During the pandemic, our organisation underwent a vast digital transformation. Main was tasked with ensuring that the quality of our training programmes was maintained as we transitioned much of our face to face training to meet the urgent needs of the communities that we support. Main was responsible for leading the digital transformation strategy and developing our technical support processes, which he continues to deliver with outstanding customer service.
In his role, Main told us that he is particularly interested in promoting the following four areas:
- Usability of Online Training Platforms
- Security of Online Training
- Accessibility of Online Training
- Interactivity of Online Training
If you have any queries about digital learning and/or digital-learning related software, Main is the person to contact.
You can email Main directly at: email@example.com
Qualifications Manager & Lead Assessor
At the beginning of her career, Lorna trained as a Health Care Assistant working to support people with Dementia and Nursing needs. She then took on a role of a support worker, in which she worked with individuals with complex needs, including ones with learning disabilities and mental health issues. However, over the past 11 years, Lorna has worked as a care qualifications assessor. She has supported over 1000 people to achieve their National Vocational Qualifications, Apprenticeships, Care diplomas and short qualifications.
Lorna has had many challenges along her career pathway, including working with over stretched services, demotivated staff and individuals that have English as a second language. Accordingly, she was able to learn a lot in her experience, including working inclusively, being patient and flexible, working around service demands and being open minded. She has also learnt to be responsive, which is showcased in her enormous personal sense of achievement when someone who has struggled completes their qualification. In fact, many of Lorna’s early students have gone to take up leadership roles and substantive degrees in nursing and/or social work, achievements she is definitely proud of.
Lorna: “I really enjoy working with 3 Spirit as there is a strong sense of ‘working together’ and I can tap into a wealth of skills. I also love being part of a social enterprise which puts people over profit.”
You can email Lorna directly at: firstname.lastname@example.org
Janet is an experienced administrator, having spent many years working as an Office Manager and Bookkeeper. Dedicated, organised, and always follows things through to a high standard.
Her part time role within 3Spirit includes responsibility for invoicing and finance. Janet is responsible for ensuring that timely support is provided to our clients in assisting them to prepare funding claims for training. Janet is also responsible for liaising with learners and clients to create payment schedules for them so they can access our services when needed.
You can email Janet directly at: email@example.com
Andy is our Autism ‘Expert by Experience’. Despite always feeling he was different, he spent most of his life not knowing why. It wasn’t until a crisis at the age of 52 did he get the answer. He was diagnosed as Autistic. This led to a period of reflection, followed by a complete change of direction in his life. He decided to embrace his Autism and the gifts it gives him, whilst learning how to best manage any challenges. He vowed to spread understanding of the full Autistic Spectrum, which led him to be invited to join our team.
Andy speaks to students on our Autism Courses as part of their training. He gives an insight into how the Autistic Mind works. From the feedback we have had, these talks are both popular and making a real difference going forward.
Linda is a healthcare manager and trainer, currently working as a consultant across the NHS and for the private sector, specialising in training, home management, personal and organisation assessments, transition and performance improvement.
She has outstanding interpersonal and management skills with a proven track record of establishing high performing teams which deliver peak performance and provide the highest quality patient care. She is experienced in all areas of care home management from creating strategy and direction through to managing financial resources and legal frameworks.
Linda is particularly experienced in creating transition and remediation plans for failing or newly established care homes, creating and maintaining positive relationships with stakeholders (including customers, representatives, medical professionals, healthcare organisations and training providers) and the subsequent management of these projects through to their completion.
Linda is an experienced personal and organisational assessor within the areas of NMC codes and guidelines, Care Standards Act using industry standard Quality Assurance Tools.
Debra has worked for more than 20 years in training and facilitating groups in a variety of settings across different work sectors including Parent Support and Education, Elective Home Education, Children’s Playwork Practise & Engagement and Wellbeing in Dementia Care.
She initially worked in Children’s Residential Care and after starting her own family, spent 10 years as a Parent Network Coordinator supporting families across Herts, delivering Parenting classes and support groups. During this period, she electively home educated her two children and worked closely with voluntary groups to support Social Skills, Sports Activities and ran a drama group for 4 years.
Debra worked for several years with NHDC Children’s Services team to deliver Play projects across Herts, alongside training and mentoring new staff and midday supervisory staff in schools in Playwork Practice.
Debra also studied Children’s Counselling skills in schools, completing a foundation course with Place2Be and then gained an Advanced Diploma in Therapeutic and Educational Application of the Arts with the Institute of Arts and Therapy in Education.
Debra started her work in Elderly Residential Care in 2013 as an Activities and Engagement lead, and then went on to work as an Engagement and Wellbeing tutor, delivering many services across herts in both Elderly Residential and Dementia Care, while sometimes covering Adult L&D. She undertook training in Chair based Exercises, Otago Postural and Balance, Wheelchair Dancing, as well as delivering Reminiscence and Horticulture sessions. She trained and mentored Activity staff through a level 3 course in Engagement Practise and worked closely with care staff to support Mobility and Falls Prevention.
Dementia Care was a significant aspect of Debra’s experiences. She has been caring for a close family member with Dementia for the past 3 years and this has given her a direct experience from a family carer perspective. She also became a volunteer Dementia Friend Champion in her spare time.
Neil is a highly experienced tutor who delivers a wide range of Health & Safety courses including First Aid, Health & Safety, Fire Safety, Infection Control, Moving & Handling, Medication and Safeguarding. These courses are delivered in the Health & Social Care sector, EYFS (Early Years Foundation Stage) and to commercial and sports organisations.
Neil is also a highly experienced consultant. His consultancy skills have largely been applied within the following sectors:
- Health & Safety risk assessments in Health & Social Care
- Pharmaceutical Industry – change management (culture development)
- Pharmaceutical Industry – process management (financial and systems)
- Pharmaceutical Industry – e-learning programmes
- Pharmaceutical Industry – employee development programmes (Myers Briggs)
Neil is also a qualified Sports Therapist and spent 6 years at the Cambridge United Football Club as a Head Youth Therapist dealing with a wide range of acute and chronic injuries in children aged 6 – 16.
During his two years as a Lecturer in Sports Injuries at the North Hertfordshire College he provided sports injury consultancy to the Watford FC Academy scheme and to the Queens School in Bushey.
Neil is a licensed medical tutor for the Football Association.
In 2017 Neil successfully completed the Level 3 FREC (First Response Emergency Care) qualification and the FA (For All) Level 4 Trauma qualification.
Neil is a corporate member of the Association of First Aiders, the British Safety Council and the National Association for Safety & Health in Care (NASHiCS). He is registered with CIEH (Chartered Institute of Environmental Health), QualSafe, HABC and FAA Awards for delivery of Level 2 & 3 courses.
His courses are informal and relaxed which allows participants to fully engage with the topic and have an effective learning experience.